Privacy Policy

1. Introduction

This Privacy Policy explains how Ccoin Finance Corporate Structure CO., LTD ("STRDOME", "we", "us" or "our") collects, uses, stores, shares and protects personal data in connection with the STRDOME website, account area, digital products, vouchers, purchases, referral and affiliate features, reward-related functions, support channels and related communications.

This Privacy Policy applies to visitors, registered users, purchasers, affiliates, referrers, community participants, support contacts and any person who interacts with STRDOME.

STRDOME is operated as a separate platform. This Privacy Policy does not describe or govern products, services, websites, wallets, marketplaces, payment tools or other platforms that are not expressly identified as STRDOME.

2. Data Controller

The data controller and platform operator for STRDOME is Ccoin Finance Corporate Structure CO., LTD, registered under the laws of Lao PDR, Enterprise Code Number 768281712-000, with headquarters at 1 Phon Kham Village, Sikottabong District, Vientiane, Lao PDR.

Privacy and support contact: support@strdome.com.

Where STRDOME is legally required to appoint a data protection officer, local representative or similar privacy contact in a specific jurisdiction, the relevant details will be published or provided through the official STRDOME channels.

3. Personal Data We Collect

Depending on how a user interacts with STRDOME, we may collect the following categories of personal data:

• Account data, including name, username, email address, login credentials, account identifiers and account status.
• Contact data, including email address and any contact information voluntarily submitted through support, forms or communications.
• Transaction and product data, including purchases, invoices, payment status, product access, package history, voucher activity, redemption status, refunds and chargebacks.
• Affiliate and referral data, including referral code, affiliate ID, sponsor or referrer information, campaign source, commission records, reward eligibility and promotional activity records.
• Technical data, including IP address, device type, browser, operating system, timestamps, session logs, security logs, cookies and similar identifiers.
• Jurisdiction and compliance data, including declared country, IP-based location signals, restricted-jurisdiction checks, source-of-traffic information, accepted legal document versions and product-selection records.
• Support and communication data, including messages, complaints, attachments, requests, responses and internal handling notes.
• Marketing preference data, including consent status, opt-in/opt-out choices, newsletter interactions and communication preferences.

4. Why We Use Personal Data

• To create, operate, secure and maintain user accounts.
• To process purchases, digital product access, vouchers, rewards, referrals and commissions.
• To manage affiliate and referral relationships and determine reward eligibility.
• To prevent fraud, fake accounts, self-referrals, abuse, spam, chargebacks and unauthorised activity.
• To verify jurisdictional eligibility and restrict or refuse access where legally required or commercially necessary.
• To document traffic source, referral, campaign and product-selection information for compliance, audit and dispute-resolution purposes.
• To provide customer support, respond to complaints and maintain service records.
• To send service notices, security alerts, legal updates and administrative messages.
• To send marketing communications only where permitted by law and according to the user’s choices.
• To comply with tax, accounting, legal, regulatory, sanctions, consumer-protection, enforcement and recordkeeping obligations.

5. Legal Basis for Processing

Where applicable data-protection law requires a legal basis, STRDOME relies on one or more of the following bases:

• Contractual necessity, to provide accounts, purchases, digital products, vouchers, reward functions, referral features and support.
• Legal obligation, to comply with accounting, tax, consumer, sanctions, regulatory, law-enforcement and recordkeeping requirements.
• Legitimate interests, including platform security, fraud prevention, affiliate monitoring, compliance controls, dispute handling, product improvement and business administration.
• Consent, for optional marketing communications and non-essential cookies or tracking technologies where required.
• Legal claims, where data is needed to establish, exercise, defend, investigate or settle claims, complaints, disputes or enforcement actions.

6. Affiliate, Referral and Compliance Tracking

STRDOME may collect and retain referral, affiliate, campaign, traffic-source and jurisdictional data to determine product availability, verify reward eligibility, prevent abuse, enforce affiliate rules, document source-of-traffic and maintain compliance evidence.

This may include referral links, UTM parameters, affiliate IDs, referrer URLs, timestamps, IP country, declared country, selected product, legal-document versions accepted and whether the user arrived through direct, organic, paid, social, email, affiliate, webinar, QR-code or unknown sources.

7. Cookies and Similar Technologies

STRDOME may use cookies, pixels, local storage and similar technologies for essential platform functionality, security, fraud prevention, analytics, affiliate/referral attribution, campaign measurement and marketing where permitted.

• Essential cookies are required for login, security, session management and platform operation.
• Security cookies help detect abuse, suspicious logins, bots and unauthorised activity.
• Referral and affiliate cookies help attribute referrals, campaigns, vouchers or commissions.
• Analytics cookies help understand website usage and improve the platform.
• Marketing cookies are used only where permitted by law and, where required, with user consent.

Users may control cookies through browser settings and, where available, STRDOME consent tools. Blocking some cookies may affect platform functionality, referral attribution or account security.

8. Sharing Personal Data

STRDOME may share personal data where necessary with:

• Hosting, cloud, security and technical service providers.
• Payment processors, financial intermediaries, refund handlers and anti-fraud providers involved in transactions.
• Email, messaging, customer-support and communications providers.
• Analytics, attribution and affiliate-management providers.
• Professional advisers, including lawyers, auditors, accountants and compliance consultants.
• Authorities, regulators, courts, law-enforcement agencies or other third parties where required by law or necessary to protect rights, safety, users or the platform.
• Affiliates or referrers only to the limited extent necessary to operate the referral or reward process, subject to applicable restrictions.

STRDOME does not sell personal data in the ordinary meaning of that phrase. If any law defines certain tracking or advertising activities as a sale, sharing or targeted advertising activity, STRDOME will provide applicable rights and choices where required.

9. International Transfers

STRDOME is operated by an entity based in Lao PDR and may use service providers located in different countries. Personal data may therefore be processed outside the user’s country of residence.

Where required by applicable law, STRDOME will use appropriate safeguards for international transfers, such as contractual protections, technical safeguards, transfer assessments or other lawful transfer mechanisms.

10. Data Retention

STRDOME keeps personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by law. Retention periods may vary by data type and legal need.

• Account data may be kept while the account is active and for a reasonable period after closure.
• Transaction, voucher, payment, refund and accounting records may be kept for tax, accounting, legal and audit periods.
• Affiliate, referral and reward records may be kept for eligibility, commission, dispute, fraud-prevention and compliance purposes.
• Compliance logs, accepted legal-document versions, source-of-traffic records and jurisdictional evidence may be kept for legal, regulatory, audit and dispute-resolution purposes.
• Support records may be kept for service quality, complaints, dispute handling and legal protection.
• Marketing consent records may be kept to prove consent or opt-out status.

11. Security

STRDOME uses reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration and disclosure. No platform, network, blockchain process, payment process or internet transmission can be guaranteed to be completely secure.

12. User Rights

Depending on applicable law and the user’s jurisdiction, users may have rights to access, correct, delete, restrict, object to processing, request portability, withdraw consent and lodge a complaint with a competent supervisory authority.

To exercise privacy rights, contact support@strdome.com. STRDOME may need to verify identity before responding and may reject or limit requests where permitted by law, including where data must be retained for legal, security, fraud-prevention, accounting or dispute-resolution purposes.

13. Automated Checks and Risk Controls

STRDOME may use automated or semi-automated checks to support account security, fraud prevention, referral attribution, reward eligibility, jurisdictional restrictions, VPN/proxy detection, abuse prevention and compliance controls. These checks may affect access to products, rewards, referrals, accounts or platform features.

14. Children

STRDOME is not intended for minors. Users must be at least 18 years old or the age of legal majority in their jurisdiction, whichever is higher. STRDOME may restrict or close accounts where age eligibility cannot be confirmed.

15. Changes to this Privacy Policy

STRDOME may update this Privacy Policy from time to time. The updated version will show the latest update date. Continued use of STRDOME after publication of an updated Privacy Policy means that the updated version applies, unless mandatory law requires another process.

16. Contact

For all questions, notices, support requests, privacy requests, affiliate approvals, complaints or legal communications relating to STRDOME, users should contact: support@strdome.com.

Operator Information

Operator: Ccoin Finance Corporate Structure CO., LTD

Enterprise Code: 768281712-000

Registered Address: 1 Phon Kham Village, Sikottabong District, Vientiane, Lao PDR

Contact: support@strdome.com